General Instruments S.r.l. identifies in the full satisfaction of Customers, Employees and Suppliers the priority objective of its policy.
Believes that the quality of the products and services provided, obtained through constant efforts at every stage of the business process, is the key to achieving positions of pre-eminence on the market.
The achievement and maintenance of the following objectives is proposed:
- customer satisfaction
- continuous improvement of the quality of products / services
- continuous improvement of internal efficiency
- The Management of the Company is permanently involved in the management of the Quality System
- The relationship with the customer is based on the maximum collaboration, in order to correctly evaluate its needs
- Close relationship with the Suppliers, for the improvement of the quality of the products and services purchased
Therefore identifies, in the creation and development of a Quality System, the most appropriate means to achieve and maintain these objectives.
A foundation of the Quality System of General Instruments S.r.l. It sets the following essential requirements:
In the awareness of the main role of human resources, attention is dedicated to the training of all employees
The Management guarantees that the company policy defined is appropriate to the purposes and context of General Instruments S.r.l., supports its strategic guidelines, constitutes a reference framework for setting quality objectives and meeting applicable requirements.
Bureau Veritas Italia S.p.A. has certified the management system of General Instruments srl in compliance with the requirements of the ISO 9001:2015 standard.
